Need help?
We help with billing, account and technical questions about AdForge AI. Tell us what happened and include the email address on your account so we can find it quickly.
Billing & subscriptions
Plan changes, invoices, cancellations, duplicate charges and refund requests.
Account access
Sign-in trouble, password resets, email confirmation and Google sign-in issues.
Ad generation
Failed generations, credits that look wrong, downloads or missing advertisements.
Support contact
Email AdForge AI support for all billing, account and technical requests. We aim to reply within a few business days.
Prepare your request
Draft your message below, copy it, and send it to support@getadforgeai.com. Nothing is transmitted from this page.
Answers you may need first
- Pricing and plans — what each plan includes and how credits work.
- Refund Policy — cancellations, unused credits and duplicate charges.
- Terms of Service — acceptable use and AI-generated content.
- Privacy Policy — what we collect and how it is protected.
